- Shoulder(cm): XS:39cm;S:40cm;M:41cm;L:42cm;
- Length(cm): XS:63cm;S:64cm;M:65cm;L:66cm;
- Shoulder(inch): XS:15½inch;S:15¾inch;M:16¼inch;L:16¾inch;
- Length(inch): XS:24¼inch;S:25¼inch;M:25¾inch;L:26inch;
- Length: Regular
- Silhouette: Loose
- Thickness: Standard
- Sleeve Length: Long Sleeve
- Sleeve Types: Batwing Sleeve
- Style: Fashion,Stylish
- Features: Thermal
- Neckline/Collar: Hooded
- Pattern Type: Plain
- Material: Polyester,Wool
- Decoration: Pockets
Delivery:
Processing Time: 1-5 working days
Normal Shipping: 7-15 working days
Express Shipping: 3-7 working days, extra $15.95 shipping fee
Learn More about our Shipping Policy.
Return Policy:
45-day return/exchange from the delivery date.
Items must be returned in their original condition, unworn, unwashed, with all tags attached.
Please contact us via Email or Livechat before you send back the package.
Requested Info: order number, product code of the item, image of the damaged item.
Learn More about our Return Policy.
(3.86) 7 comments
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Joan Herman2019-03-10Awful serviceAwful service. Before warned: you will not be able to return this item despite what the website says. I have been trying to get the return address to ship this cape back because the quality isn’t what I expected, and I keep getting the runaround. Lately, nobody has responded to my emails. The worst service!
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Joan Herman2019-03-10I meant to give this a one star rating. I would give it zero stars if I could because I cannot return this item, despite what the website says. They were fused to give me a return address. As long as your fine with not being able to return something, then order from them.
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Joan Herman2019-03-10Awful serviceAwful service. Before warned: you will not be able to return this item despite what the website says. I have been trying to get the return address to ship this cape back because the quality isn’t what I expected, and I keep getting the runaround. Lately, nobody has responded to my emails. The worst service!
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Sherry Crann2019-02-11Fit is small and cannot get customer service after the purchaseThe review has more to do with customer service than the actual product. I ordered the XL version of the cape and the material is quite nice. The fit across the shoulders is uneven, though, and the pockets were too high to be comfortable for me. I've tried multiple times to contact customer support to see about a return (can't exchange the product because this is as big as it comes) but have not received any response.